Last updated: 18th November 2020
ProspectDaddy may collect two types of information: personal (name, email address, company information) or non-personal visitor information (such as: the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before or after you came to our website, information you search for on our website and interactions with the Service).
To use our service, you will be asked to enter your first name, last name, email address, company information and appropriate payment information (if in a paid plan).
When using our Service both during the trial period as well as during the paid subscription, we will process any information you choose to provide us with respect to your email recipients and customers (“Prospect” or “Prospects”). The Prospects’ information we process typically include names and email addresses of your customers, but will consist of any information you choose to upload to the Service.
Your information helps us more efficiently respond to your needs as a Service user and customer, as well as Blog reader. Providing your information is crucial to set up an account, process payment transactions and it’s necessary for us to provide you with the Service. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the requested Service and improving the Service. In the event of breaking the Terms of Service (such as sending SPAM or other prohibited content defined in the Terms of Service) we can reach the wrongdoer more efficiently.
ProspectDaddy does not access, read, or delete your emails.
The data we collect helps us constantly improve the Website and the Service for present and future visitors and customers. We constantly strive to improve our website offerings based on the information and feedback we receive from our users. We are also able to improve our customer service, as your feedback and collected information about your activity in the Service helps us respond to your requests faster and support your needs on the way to succeeding with the Service.
We can access two types of information: personal (name, email address, company information) and general numerical information from your Account (average reply rates, open rates, the overall number of sent messages, the average number of messages per campaign, average number of words in messages, etc.).
We may access your personal information for accounting/billing purposes (such as invoicing), updating (letting you know about recent changes to our Service), in case of breaking our Terms (or suspicion of it).
We reserve the right to analyze this data from an aggregated standpoint, and publish aggregated studies and figures. In doing so we will never compromise the confidentiality of your data by publishing any identifying information.
Our customer support team may access your ProspectDaddy account upon your request in order to answer specific questions related to the Service or solving some problems you’ve reported or which have been reported to us automatically by our system.
You have the following rights in relation to the personal data that we hold about you:
If you're a direct user of our service, you can log in to your account and update your information directly there.
If your business data was found using the Service, you can contact us at firstname.lastname@example.org to update or delete it.
In particular, you have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information:
If you’re a user of our service, you can contact us to permanently delete your account.
If your business data was found online, you can contact us to update or delete it.
If you have any concerns, please reach out first so we can have a chance to help. If you feel we’re not doing enough, you have the right to contact your local supervisory authority.
To provide our services, we rely on other companies that can partially manage your data. We carefully select our providers to ensure the privacy and security of your data. Our biggest providers are:
We take the security of the data we manage very seriously and always try to keep our methods up-to-date.
The servers we use to store and process personal data are exclusively in the European Union.